Privacy Policy for Freshcity Sunglasses Website

Effective Date: November 13, 2024

At Freshcity, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website (https://freshcity.xyz/) or make a purchase from our online store.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase.
  • Account Information: When you create an account, we collect your username, password, and any other details you provide.
  • Browsing Information: We collect data about your visit, including the pages you view, products you search for, IP address, browser type, and other interaction data.
  • Payment Information: When you make a purchase, we collect your credit card or other payment details, which are securely processed by our third-party payment processors.

2. How We Use Your Information

The information we collect from you is used for the following purposes:

  • Processing Orders: To process and fulfill your orders, including shipping, returns, and communications about your purchases.
  • Customer Support: To provide customer service, including responding to your inquiries and solving any issues.
  • Marketing: To send you promotional materials, newsletters, and other communications you may be interested in. You can opt out of marketing communications at any time.
  • Website Improvements: To analyze user activity on our website and improve the user experience by making changes to our site layout, products, and features.
  • Fraud Prevention: To detect, prevent, and mitigate fraud or any other illegal activity.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: With companies that help us operate our website, process payments, or fulfill orders (such as shipping companies).
  • Legal Obligations: If required by law, we may disclose your information to authorities or regulatory bodies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

4. Data Security

We take data security seriously and implement various security measures to protect your personal information. These include encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

  • Access and Correction: You can access, review, and request corrections to your personal information at any time by logging into your account or contacting us.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have to retain it.
  • Opt-Out of Marketing: You can opt out of marketing emails by following the unsubscribe link in any email you receive from us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and improve our services. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:

Hotline: 484-728-0987
Adress: 1830 Bastin Drive,Philadelphia,Pennsylvania,United States
Email: info@freshcity.xyz

By using our website, you agree to the terms of this Privacy Policy.